Accurately calculate delivery times and offer substitutions and complementary items using E21 ERP’s available-to-promise (ATP) and capable-to-promise (CTP) functionality.
When it comes to providing accurate shipment and delivery dates for customer orders, available-to-promise (ATP) processing considers existing material on hand for both purchased and manufactured items – the available inventory quantity (not necessarily the quantity on hand) is greater than or equal to the quantity on the order. Capable to promise (CTP) differs from ATP in that CTP also accounts for inbound purchase receipts, supplier lead times, alternative sourcing options, and raw material, production, and labor availability.
A key differentiator of the E21 ERP system is that it supports both available-to-promise (ATP) and capable-to-promise (CTP) processes and automated alerts in real time. During the order entry process, E21 evaluates both ATP and CTP factors at a line-item level to calculate an accurate customer delivery date and offer alternative supplier options for raw materials or distributed items.
Depending on the results of the available-to-promise and capable-to-promise calculations, E21 also supports suggesting available substitute or replacement products automatically based on pre-defined business rules and can take into account customer-specific item substitute restrictions. These substitute rules are also fully integrated with the E21 ERP e-commerce solution.
Similar to product substitute alerts, complementary products and upsell opportunities can be displayed during the order entry process enabling customer service personnel to present the customer with the opportunity to add related items to their order. These related items, too, are fully-integrated with E21’s built-in e-commerce functionality.
Flexible, configurable options for advanced customer and pricing setup, EDI, e-commerce, and more
Flexible, configurable options for advanced customer and pricing setup, EDI, e-commerce, and more
ERP Order Management Software
Flexible, configurable options for advanced customer and pricing setup along with built-in solutions for EDI and E-Commerce.
Inventory Management Software
Inventory accuracy, forward and backward lot traceability, and systematized inventory commitments and allocations.
Warehouse Management Software
Increase productivity, automate tasks, and go paperless with the E21 ERP warehouse management system.
ERP Procurement Software
Manage the entire procure-to-pay process with a holistic ERP procurement solution.
Manufacturing Management Software
Discover E21’s robust manufacturing ERP functionality used by process and discrete manufacturers.
ERP MRP Management Software
Improve order and line item fill rates while simultaneously reducing inventory carrying costs.
Finance & Accounting Software
Multi-everything support built into an integrated, scalable ERP financial management solution.
ERP CRM Software
Go beyond contact management without third-party add-ons with a fully integrated ERP CRM software solution.
ERP Business Intelligence Software
Leverage powerful business intelligence and robust reporting across the entire enterprise for data-backed decision making.
ERP for E-Commerce
Tie your online store to the back office with one of the best ERPs for e-commerce.
Integrated EDI Software
A powerful EDI ERP integration for rapid growth, increased efficiency, and for meeting customer requirements.
Leverage the e21erp® Software Selection Toolkit to help select the right ERP system for your business.
50 must-ask questions that are critical to a successful ERP selection project.
Schedule a call with us. We'd love to take you on a tour of e21erp®.