Product recall management

Build your recall plan directly into E21

E21 allows you to build your recall plan template directly into the system. Organizations can convert the recall plan template directly into an active product recall project. During the recall project, the automated recall management software solution identifies any customers who received a contaminated lot along with all affected customers’ recall contacts to be notified. Automated alerts and tasks are created for all internal E21 system users who need to play a role in the recall process. Most importantly, leveraging the system’s built-in project accounting tools, all material costs, purchases, and miscellaneous expenses can be linked to the product recall, arming you with a complete view of what the recall costs the organization in real dollars.