ERP and CRM
software

A CRM and ERP integration refers to bringing two systems’ (the CRM software and the ERP system) data together bi-directionally, usually via data synchronization processes initiated by API calls.

What makes E21 unique is that CRM is actually part of the E21 ERP system. All prospect, customer, supplier, and partner information is housed in a centralized database, eliminating the need for back-and-forth data synchronization between two systems. This also means that all CRM and ERP users always have access to the same data simultaneously.

With features beyond account and contact management, the E21 ERP CRM solution permeates the organization. From built-in configure, price, quote (CPQ) functionality, advanced customer pricing rules, and automated alerts for when customer order patterns change, to integrated EDI software, sales commissions, automated credit and collections processes, and built-in integrations with other office applications used every day, E21 ERP offers a scalable CRM solution designed to compete with stand-alone CRM systems.