Direct developer support
No software development or technical support outsourcing to third-party companies or sent overseas.
24/7/365 technical support delivered directly by e21erp engineers
24/7/365 technical support delivered directly by e21erp engineers
When you call our technical support desk, you speak directly with an e21erp engineer
E21 customers can access the E21 24-hour customer support hotline as part of our industry-leading post-sales technical support. The E21 customer support desk is staffed exclusively by E21 software developers. Whenever the tech support desk receives a call, the call is answered directly by an E21 ERP software engineer with an industry-leading average tenure of over ten years. Moreover, software developers are not placed on the customer support desk until they have at least two years of experience with the E21 ERP system. That means you will talk with an E21 system expert who works in the ERP daily.
In addition, no post-sales support is outsourced to third-party companies or sent off-shore. This approach to customer support enables our customers to have a single company relationship with E21 for all their software and technical support needs.
More reasons why e21erp® is different
More reasons why e21erp® is different
Explore E21 ERP software
that drives business performance.
ERP Order Management Software
Flexible, configurable options for advanced customer and pricing setup along with built-in solutions for EDI and E-Commerce.
Inventory Management Software
Inventory accuracy, forward and backward lot traceability, and systematized inventory commitments and allocations.
Warehouse Management Software
Increase productivity, automate tasks, and go paperless with the E21 ERP warehouse management system.
ERP Procurement Software
Manage the entire procure-to-pay process with a holistic ERP procurement solution.
Manufacturing Management Software
Discover E21’s robust manufacturing ERP functionality used by process and discrete manufacturers.
ERP MRP Management Software
Improve order and line item fill rates while simultaneously reducing inventory carrying costs.
Finance & Accounting Software
Multi-everything support built into an integrated, scalable ERP financial management solution.
ERP CRM Software
Go beyond contact management without third-party add-ons with a fully integrated ERP CRM software solution.
ERP Business Intelligence Software
Leverage powerful business intelligence and robust reporting across the entire enterprise for data-backed decision making.
shopify
ERP for E-Commerce
Tie your online store to the back office with one of the best ERPs for e-commerce.
Integrated EDI Software
A powerful EDI ERP integration for rapid growth, increased efficiency, and for meeting customer requirements.
One ERP solution. Dozens of integrations.
Explore E21 ERP services
WHITE PAPERS
ERP Software Selection Process Steps
WHITE PAPERS
ERP Software Selection Process Steps
Stay organized, on-track, and on-budget with E21’s ERP Software Selection Process Steps white paper with our sample ERP selection project plan.
©2026 www.e21erp.com. All Rights Reserved. | Terms & Conditions | Site Map | FAQs | Resources | Request a demo