The e21services® group is your source for e21erp® system training.
In-depth, role-specific functional and technical user training is vital to the success of the implementation and the organization’s long-term use of the system. As part of the ERP implementation process, the E21 Services team provides the training that application users and IT resources need. The E21 Services project manager assigned to your implementation will work with you to establish a training program that best meets your organization’s requirements.
User training can be conducted onsite at your facility and via web meetings. In a typical ERP implementation process, it would be common for the E21 Services project manager to be physically onsite for all training sessions for the project’s core team.
Depending on the size of the user base, we may recommend a train-the-trainer approach to end-user training. In this type of training, the E21 Services project manager trains the core team members. The core team members then train end users in their respective departments with help and guidance from the project manager.
The E21 Services group augments user training with E21’s integrated Help Center. The Help Center contains online help and documentation for each screen and field in the system. It also features an online knowledge base complete with video demonstrations on performing hundreds of operations and transactions in the system.
Additionally, during the implementation process, the E21 Services group works with your project team to document business rules and processes specific to your organization. Your business-specific documentation can then be made available only to your company’s users from the Help Center and linked to specific E21 screens. This system feature allows end users to access your standard operating procedures within the ERP application.
Following ERP implementation, the E21 Services account manager can provide your users with additional training as required. For example, users may request training on newly implemented features or refresher training on screens or processes they haven’t used recently. Whatever your training needs, the E21 Services group can assist you.
ERP Order Management Software
Flexible, configurable options for advanced customer and pricing setup along with built-in solutions for EDI and E-Commerce.
Inventory Management Software
Inventory accuracy, forward and backward lot traceability, and systematized inventory commitments and allocations.
Warehouse Management Software
Increase productivity, automate tasks, and go paperless with the E21 ERP warehouse management system.
ERP Procurement Software
Manage the entire procure-to-pay process with a holistic ERP procurement solution.
Manufacturing Management Software
Discover E21’s robust manufacturing ERP functionality used by process and discrete manufacturers.
ERP MRP Management Software
Improve order and line item fill rates while simultaneously reducing inventory carrying costs.
Finance & Accounting Software
Multi-everything support built into an integrated, scalable ERP financial management solution.
ERP CRM Software
Go beyond contact management without third-party add-ons with a fully integrated ERP CRM software solution.
ERP Business Intelligence Software
Leverage powerful business intelligence and robust reporting across the entire enterprise for data-backed decision making.
ERP for E-Commerce
Tie your online store to the back office with one of the best ERPs for e-commerce.
Integrated EDI Software
A powerful EDI ERP integration for rapid growth, increased efficiency, and for meeting customer requirements.
Leverage the e21erp® Software Selection Toolkit to help select the right ERP system for your business.
Learn the necessary software features and functions required for organizations to ensure the highest levels of product safety.
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