Business process and ERP application consulting

Streamline operations and implement best practices through technology backed by decades of knowledge and expertise.

Enact change, leverage technology, and achieve results

Technology is only part of the solution

The E21 Services group provides business process and ERP application consulting services during and after the ERP implementation process. Their services focus on successful implementation, the customer’s ongoing use of the E21 ERP system, and tapping into their decades of ERP implementation experience across numerous industries and vertical markets.

The E21 Services application consultants advise on the following:

During the implementation process, E21 Services consultants conduct a series of business process review sessions across each core business unit and department.

The E21 implementation services team provides the following services during and after these process review sessions:

Assess existing business processes
Identify areas for improvement
Explain potential process change options to the implementation team
Set various business rules and enable system configuration settings to make identified processes come to life using the E21 ERP system configuration manager
Identify any potential process gaps
Evaluate the need for third-party system interfaces
Communicate any possible ERP customizations that need to be made based on the specific needs of your organization

A focus on delivering value long after implementation

After software implementation and go-live, E21 Services account managers hold, at a minimum, quarterly meetings with key stakeholders in your organization. The meetings focus on confirming whether E21 system functionality is addressing your business needs. Moreover, as your needs evolve, the E21 Services team remains available to provide additional business process guidance. They continue to work with you, evaluating how to meet your newly identified requirements using E21 ERP system functionality.