Dıscover e21services^®

Your trusted ERP service provider

From implementation and training to ongoing maintenance and technical support, the e21services^® team has your business covered.

More than just an ERP software vendor — a strategic partner

This unique approach gives our customers a single, direct relationship with software developers, project managers, and customer support personnel.

More than just an ERP software vendor — a strategic partner

This unique approach gives our customers a single, direct relationship with software developers, project managers, and customer support personnel.

Implementation

With a proven track record of successful implementations, the E21 Services team manages all aspects of the implementation process.

Project Management

Each project is assigned to an E21 project manager, your organization’s point person throughout implementation.

Application Consulting

Implement industry best practices and streamline while leveraging the power of the E21 ERP system.

Data Migration

The E21 Services team helps you convert your legacy system data while ensuring data accuracy and integrity.

Training

From training for super users and administrators to assisting with end-user training, the E21 Services group can help.

Software Customizations

No two businesses are unique. As such, we deliver tailored solutions to meet each customer’s unique requirements.

Maintenance and Support

All ongoing maintenance and technical support for E21 ERP is delivered directly by the E21 Services group.

EDI VAN Services

EDI mapping services, trading partner onboarding and testing, and our own integrated EDI VAN services.

On-Premise and Cloud Deployment

Take advantage of flexible ERP deployment options with either a self-hosted or hosted ERP solution with E21 ERP.

Your single source for all ERP professional service needs

Where industry-leading software & services meet

The E21 Services team is your trusted source for ensuring your organization gets the most from its E21 ERP system investment.

With E21 Services, software functionality and industry-leading service and support are merged to deliver a single source experience and long-term business relationship for our customers. From ERP implementation and go-live, to post-deployment maintenance, technical support, and continuous process improvement, the E21 Services group is with your organization every step of the way.

Unlike other ERP service providers, the E21 Services group is dedicated exclusively to the success of the E21 ERP system at your organization. No post-sale service or support is outsourced to third-party companies or sent overseas; all software development, sales, service, and support are under one roof.

Before, during, & after Go-Live

As an all-inclusive ERP services provider, E21 Services manages all aspects of the ERP implementation, including software delivery, project management, application and business process consulting, data migration, ERP customization, system testing, and user training.

Following software implementation, a dedicated E21 Services account manager is assigned to each customer account. The account manager’s primary role is to ensure that each customer gets the most from their E21 ERP investment on an ongoing basis.

The E21 Services team acts as an end-to-end ERP Services provider for your organization by:

Providing additional user training
Assisting in the implementation and deployment of a previously unused module or feature within the E21 application
Providing insight into industry best practices
Leveraging a dedicated team of full-time in-house software engineers for system customizations and enhancements
Onboarding new training partners as part of available E21 EDI VAN Services