Over 35 years of helping
clients thrive.

E21 ERP is a privately-held organization. E21 ERP’s founding senior management has remained actively involved in the day-to-day business operations since the company’s inception.

E21 ERP has a history characterized by long-term growth and profitability. E21 ERP has never been bought, sold, or acquired. With one of the highest gross revenue per employee ratios of any company in the ERP software industry, E21 ERP has a history characterized by sustained business growth and profitability.

E21 ERP is not the typical ERP software company. E21 ERP has developed software entirely in-house with no third-party software development or add-ons. From providing application source code with every sale, to our long-term business and technology development focus, E21 ERP is truly unique in the ERP software industry. To learn more about E21 ERP’s key business differentiators, go to the Why E21 ERP section of our site.

E21 ERP typically releases a new, major upgrade every 18-24 months. All E21 ERP customers on annual maintenance receive the latest software upgrades and releases at no additional cost.

E21 ERP meets with the user community each year at E21 ERP’s annual users’ conference. Session topics typically include reviews of the latest software release, product demonstrations, hands-on user training, best practice discussions, and interactive workshops to discuss customer priorities for future E21 ERP enhancements.

E21 ERP feels that an open system approach is optimal, so E21 ERP is server and database independent. The E21 ERP application can be used in a combination of operating system environments. E21 ERP can operate in any ODBC-compliant database. In addition to running the application locally, the package can be deployed via a managed infrastructure or Software as a Service (SaaS) model.

E21 ERP is licensed on a concurrent-user basis. E21 ERP is sold as a fully-integrated ERP software suite. There is no module or specific functionality that E21 ERP offers that is not included in E21 ERP.

The only way E21 ERP sells it's software is with the application source code included at no additional cost. E21 ERP feels this model is important because it provides the customer maximum control as to the level of independence it desires from their software provider. We believe that it is our responsibility to earn our customers’ business every day and that our customers should be able to operate independently of E21 ERP if they ever choose to do so.

Depending of the size of the manufacturing or distribution organization, most E21 ERP software implementations take three to nine months. E21 ERP has developed a proven implementation plan with a consistent track record of success. For more information on E21 ERP’s implementation process and service offerings, please visit E21 implementations.

E21 ERP includes a series of mapping routines for migrating legacy data into E21 ERP. Assuming your existing system is ODBC compliant or the legacy data can be extracted into a flat-file format, the data can be migrated into the appropriate E21 ERP data tables in an easy and straight-forward manner.

E21 ERP offers 24-hour customer and technical support. When a call is placed to the customer support hotline, customers speak directly to an E21 ERP software developer with an average tenure of over ten years experience with our software. All software development, implementation, training, annual maintenance, and ongoing customer support is delivered directly by E21 ERP. For more information, please review E21 services.

E21 ERP customers are small and mid-market manufacturers and distributors. E21 ERP customers select us for delivering superior software functionality and for E21 ERP’s focus on developing lasting, strategic business partnerships with its customer base.